How is my subscription managed?Updated a month ago

When you subscribe to one of our products, we will email you with the details of your own subscription portal - the email will be sent from [email protected]. (Be sure to save this email or the link to access your portal for ease!)

Alternatively, you can access your subscription portal by logging in to your account on our site.

Here you can manage every aspect of your YES® subscription at any time. 

You can:

• Change the product
• Frequency
• Cancel the subscription
• Reschedule
• Skip
• Send now
• Edit address & payment details
• View order history 

How do I change what I want to order?

Changed your mind on what YES® product you want to subscribe to? No problem!

 Simply log in to your subscription account and go to 'manage subscriptions'.

Here, you will be presented with the product (s) you have subscribed to.

Under the desired product, select 'manage this subscription'  (this is found under the product, in blue text).

At the bottom of this page you will find the option to 'swap to a different product'. Here, you will be presented with a catalogue of YES® products to choose from.